Bupa nurse: some patients given showers ‘once a week’
A former nurse at a Bupa aged care home where a man was found with maggots in his ear claims some patients were only being showered once a week and another man died after nobody checked on him during a gastro outbreak.
The whistle blower, who has asked to remain anonymous, spoke out after it was revealed cancer sufferer John Callaghan's family found maggots crawling in his ear at Bupa Tugun on the Gold Coast.
It followed a Daily Telegraph story which revealed failures in half of Bupa's 30 NSW nursing homes, including breaches for pain management, palliative care, nutrition and infection control.
The aged care worker said some of the incidents at Tugun had been reported to the Queensland Nurses and Midwives' Union to investigate, which the union confirmed.
The source also claimed some residents were also left in urine-soaked continence pads, which were rationed to just three per day.
However Bupa has strongly denied the allegations. "It has passed all external audits by the regulators since June 2014.
The home is fully compliant with all aged care standards," a Bupa spokesman said.
The source said other incidents reported to the union involved a man who died after staff "forgot" to take him to hospital for dialysis and another who suffered heart failure after not being checked on for 24 hours.
"They locked one floor down and no one had gone in this man's room during that lockdown," they said.
"When the paramedics arrived and performed CPR, they realised he had been dead for hours and the family were never told that they hadn't checked up on him for a day."