Gympie region ratepayers 'happy' with their council: survey
WE NOT only love Gympie region, but we are happier than most Queenslanders with the performance of our council, according to new survey results.
According to a new Community Satisfaction Benchmarking Report prepared by Market Facts (Qld) Pty Ltd, caring people and a great community are widely seen as the best things about Gympie region.
To read the full report click on this link and scroll to Page 127https://www.gympie.qld.gov.au/documents/40005057/40001553/2015-11-04%20Ordinary%20Meeting%20Agenda.pdf
And we are particularly happy with the region's "quiet country and community feel" and with each other.
Survey results reported to councillors at yesterday's council general meeting show an approval rating for Gympie Regional Council performance slightly above the Queensland average.
Overall, 51% of survey respondents rated the council's performance as "good" and another 6% rated it "very good."
The council's rating of 3.54 out of 5, compares with statewide responses of 3.49 for provincial councils and 3.48 for the whole of Queensland.
We rated the council a high performer on traffic management, heritage protection, employee performance, community services, community health, community safety, shopping facilities, sewerage, water supply, waste management and libraries and related services.
We were not so pleased on economic development and local employment, consulting and responding to the community, parking, financial management, road maintenance, tourism development, drainage and flood mitigation.
It was "average" on animal control, town planning, building control, information services, the quality of the elected council, environment protection and community development.
Staff reported to the meeting that an action plan is being developed to address areas identified for priority improvement.
"Council has received a positive response from its community in regards to the results achieved via the recent Community Satisfaction Survey," the report concluded.
Cr Ray Currie said it was good to see a rating higher than average.
"You can't please everyone," he said.
Cr Ian Petersen said the council should not be overly pleased with a majority rating of "fair only" and an overall result "about half a percent above the average.
"It is no reflection on staff, they are working well.
"But obviously something's wrong with our systems and processes.
"We should not be content to be hovering around average."
Cr Rae Gate said steps were being taken "to improve our systems. We still have room to move," she said.
Mayor Mick Curran disagreed with Cr Petersen's assessment, saying there had been some excellent improvements across the board since 2012.
"This is not a back-slapping exercise.
"The report shows we are travelling pretty well, but it is a report card showing where we can improve."