customer service

Man’s ‘unacceptable’ find on pub receipt

Man’s ‘unacceptable’ find on pub receipt

Pubgoer claims he was sent a ‘racist’ order through anonymous app

Major insurer sets to grow Aussie base

Premium Content Major insurer sets to grow Aussie base

Youi transfers New Zealand portfolio so grow Aussie market

How a distraught customer took on a power company — and won

Premium Content How a distraught customer took on a power company — and won

Customer who had to see psychologist over retailer’s bad service

Telstra accused of ‘bullying’ confused customers

Premium Content Telstra accused of ‘bullying’ confused customers

Telstra accused of bullying customers on leasing deals

Why I call my customers a***holes, w**kers

Premium Content Why I call my customers a***holes, w**kers

Sassy owner reveals why she’s so unapologetic about biting back

Controversial cafe owner bites back

Premium Content Controversial cafe owner bites back

Cafe owner defends her handling of negative reviews

Coles’ new move to save lives

Coles’ new move to save lives

Coles saving lives with defibrillators in all stores,

'I don't feel safe': Mum's fears after identity theft scam

Premium Content 'I don't feel safe': Mum's fears after identity theft scam

A simple thing we all misplace that led mum to $10,000 debt

Are you being served? Online support key for customers

Premium Content Are you being served? Online support key for customers

Stores need to back up their web site's offerings with top service.

Hino launches online recall tool for owners

Hino launches online recall tool for owners

If their truck is affected, customers can resolve it

'As good as you can be with a hole in your head': KFC Barb

Premium Content 'As good as you can be with a hole in your head': KFC Barb

Local legend didn't realise, but a 'silent assassin' lived within

Woolworths now re-opened after major storm

Woolworths now re-opened after major storm

Cooloola Cove Woolworths have now reopened.

'S**t like this does happen': Fashion queen’s brutal video

'S**t like this does happen': Fashion queen’s brutal video

“As a business owner I’m super-embarrassed about all of this."

The Gympie servo kickin' it old school

Premium Content The Gympie servo kickin' it old school

Out with the new and in with the old at this Gympie station.

How Telstra drove me to tears

How Telstra drove me to tears

I'm not the first person to be driven to tears by Telstra

Parents angry at Amazon stuff-up

Parents angry at Amazon stuff-up

His order was cancelled without warning

OPINION: Cafe kicks customer out for takeaway cup

OPINION: Cafe kicks customer out for takeaway cup

Am I overreacting? Or was this unbelievably rude?

Bay petrol station winning fans with old-fashioned service

Bay petrol station winning fans with old-fashioned service

One Hervey Bay service station is turning back the clock.

Is this Telstra's angriest customer?

Is this Telstra's angriest customer?

It's a story of mistaken identity and a ruined honeymoon

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